FOR THOSE WHO SERVE

A Veteran Owned and Operated psychiatric service delivering Claims with Care

The first of its kind in Australia, Resolute has constructed and is executing a comprehensive vision for the future, where clinical services are seamlessly integrated with the timely completion of high quality, decision ready DVA treating doctor reports for our Defence personnel and Veterans.

THE PROBLEM

Our Defence personnel and Veterans struggle with a system of care that is no longer fit for purpose

The current system does not honour our unique mental health issues, including PTSD, anxiety, and depression, all of which can be challenged by the separation from ADF and the loss of identity. Accessing timely assessments and comprehensive care team building for compensation claims is prolonged and remains a frustrating process.

THE SOLUTION

Resolute offers unmatched clinical expertise and lived experience straightforward

Claims with Care brings together People, Process and Technology for prompt and easy access to high-quality Treating Doctor Reports, care team building, and support for you and your family throughout the compensation process.

Resolute strives for Defence personnel and Veterans to leave our service feeling understood, validated, and empowered.

The timely completion of high quality, decision ready DVA treating doctor reports allows you to achieve restitution for your service-related conditions, to then move on with your life.

About Us
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The Resolute Experience

Claims with Care allows you to complete your DVA treating doctor report in weeks, not months, ensuring quick access to the support you and your family deserve

Owned and operated by retired military personnel, Resolute understands your unique challenges. We deliver comprehensive psychiatric assessments and care with one goal in mind: restoring well-being and a sense of purpose for those who serve.

01

People, Process and Technology

Resolute’s assessment process is designed to deliver prompt, supportive assistance to our Defence personnel and Veterans.

02

Referral & Initial Consultation

Within 4 weeks of a GP referral, our Defence personnel and Veterans meet with a Resolute care team member who provides initial diagnostic insights, treatment recommendations as we build your care team together.

03

Treating Doctor 
Report

Following claim lodgement, we undertake a dedicated session for the timely completion of your high quality, decision ready DVA treating doctor report.

04

Building a Strong Support Team

Resolute guides you to establish a care team tailored to your unique needs and personal goals.

Our Services
OUR IMPACT

Jill

“Resolute has been a game-changer for our family. After years of struggling with completing his DVA claims, my husband was contacted by Resolute just one day after his GP referral. Their support, responsiveness, and care made all the difference. They recognised the value in working respectfully with my husband’s claims advocate, and their guidance took all the guesswork out of the process. Thank you to the entire team.”

Spouse of Navy Veteran, 42

Luke

“I can’t thank the team at Resolute enough for their support and assistance. Within a day of being referred by my GP and advocate, they reached out, which showed me right away they value my time and needs. Their knowledge of the DVA process and available support was impressive, and it was clear they knew the system inside out. I was guided through each step of the process. Resolute provided a thorough assessment online, making everything convenient and easy. ‘Claims with Care’ isn’t just a slogan – it’s what they deliver.”

Army Veteran, 35

Ben

“I was daunted by the idea of seeing a psychiatrist, but Resolute’s team reached out in a caring and conversational manner to set my mind at ease. Their in-depth understanding of DVA legislation and documentation was clear, they built my care team and walked me through each step of the process with patience and expertise.Resolute truly brings ‘Claims with Care’ to life, and I’m so grateful for their support.”

Army Veteran, 35

Tom

“From the moment I was referred, Resolute was on it. They contacted me right away and I could tell I was in capable hands. The team’s knowledge of DVA’s complex system was a relief – they knew exactly what was needed, helped me find a solid advocate, and walked me through it all. Their Welcome Pack and intake assessment was outstanding; it allowed me to receive a thorough evaluation without needing to leave home and it gave me a chance to build my team. Thanks to Resolute’s ‘Claims with Care’ approach I felt understood."

Navy Veteran, 50
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Please note that Resolute is not an emergency service. If you, a person you care for or a client requires urgent assistance, please contact 000, present to your local emergency department or contact the local area psychiatric triage number.